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Omollo noted that many adults across different parts of the country are yet to obtain national identity cards or voter registration cards, making it difficult for them to access services and other government programmes.
Figures from the Department of Immigration and Citizen Services show that 520,000 IDs are currently awaiting collection, up from 460,000 recorded in March.
In a public notice issued on Monday, the agency said its technical teams were working to restore operations as quickly as possible.
Speaking during Madaraka Day celebrations held in Wajir County on June 1,2026, Ruto said the changes are intended to end what he described as “long-standing discrimination” against communities in northern and border counties, while maintaining the integrity of the national registration system.
Speaking on Radio Generation on Thursday, Chilumo said the system is designed to eliminate cases where Kenyans are wrongly listed as deceased or denied services because their identification cards have expired.
Itumbi said the ID issuance system remains active and consistent across the country, citing figures that show more than 1.4 million national identity cards have been issued in Nakuru County alone, with 31,449 applications still under processing as of April 18. He maintained that the numbers reflect a system that is functioning without disruption, despite the political claims being made.
The latest figures show that 93,295 national ID cards, 31,327 smart driving licences, and 124,299 birth certificates have been processed and are awaiting collection. Citizens who have applied for any of these documents are encouraged to visit the nearest Huduma Centre, among its 59 branches nationwide, to confirm availability and collect them.
The Bill, sponsored by Kipipiri MP Wanjiku Muhia, proposes amendments to the Registration of Persons Act, CAP 107. Once enacted, schools will have 30 days to register any student who turns 18. Currently, individuals are required to report to a registration officer within 90 days of their birthday, and failure to do so is an offence.