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Ruku noted that earlier visits had revealed persistent challenges such as delayed reporting, absenteeism, and long queues of citizens waiting for services, though he said some improvement had been recorded after ministry interventions.
The Public Service Ministry has directed all subcounties to set up public information desks, emergency response centres, and rapid response stations in every division to ensure timely assistance to households affected by floods.
The drought crisis now touches 3.3 million people, including 810,000 children under five and 104,000 pregnant and breastfeeding women.
In a statement released in on Thursday, Ruku accused the former Deputy President of spreading hate speech and engaging in political theatrics aimed at stirring emotions and misleading the public.
Public Service Cabinet Secretary Geoffrey Ruku revealed the details on Citizen TV’s Monday Report, saying the ongoing audit of the government’s Human Resource Information System had exposed deep-rooted fraud within the civil service.