The Social Health Authority (SHA) has given healthcare providers an extra month to complete requirements for its Health Management Information System (HMIS), moving the compliance deadline to September 30, 2026.
The extension gives health facilities more time to configure their systems and clear outstanding requirements as the government moves to make digital systems a central part of healthcare financing, claims processing and service delivery.
SHA announced the revised deadline on Tuesday, September 1, and urged providers to use the additional time to complete all the required processes. Facilities facing technical problems have been directed to seek support from the Digital Health Agency (DHA).
“Healthcare providers are hereby notified that the deadline for compliance with the Health Management Information System (HMIS) requirements has been extended by one (1) month, to 30 September 2026. This extension will allow healthcare providers additional time to complete the necessary system configuration and compliance processes,” SHA said in a statement.
The authority said providers should not wait until the new deadline to resolve outstanding issues, but instead use the extension to complete system configuration and address any technical gaps.
The move is part of a wider effort to link healthcare delivery with digital health records and health financing under the government's Universal Health Coverage programme.
The Ministry of Health said in June that SHA HMIS was developed to enable real-time patient verification, electronic claims management, digital authentication of healthcare providers and secure sharing of health information with compliant hospital management systems.
The integrated system is also expected to make claims processing easier, reduce fraud and improve accountability by providing better tracking of services delivered and claims submitted by healthcare facilities.
The transition involves thousands of facilities across the country. By June, 11,034 healthcare facilities had been accredited by SHA, while 6,228 public health facilities, representing 93 per cent, had undergone digital transformation.
Another 5,078 facilities were already operating on SHA HMIS, with 2,978 actively submitting claims electronically.
The government has continued to expand the digital systems supporting SHA, which replaced the National Health Insurance Fund (NHIF) in October 2024 as part of reforms aimed at achieving Universal Health Coverage.
By June 2026, SHA had registered 31.39 million Kenyans and contracted 11,034 health facilities, according to the Ministry of Health. The authority had also paid Sh147.37 billion in claims since October 2024.
The shift to digital health systems is intended to make healthcare financing and service delivery more transparent and efficient, while allowing the government and health facilities to better track patients, services and claims.
However, the change has also required healthcare providers to upgrade their systems and adjust to new digital processes, creating the need for additional time for some facilities to complete the transition.
SHA said facilities encountering technical or system-related problems during the compliance period should contact DHA Technical Support for assistance.
“Providers experiencing any technical or system-related challenges during the compliance process are advised to contact the Digital Health Agency's (DHA) Technical Support for assistance and resolution. For further clarification, write to [email protected],” the authority said.
The new deadline gives providers four additional weeks to complete their system configuration and meet the HMIS requirements.
The extension comes as the government continues to digitise more parts of the health system. In a July update, the Ministry of Health said more than 95 per cent of health facilities—6,424 out of 6,727—had been digitised.
The ministry also said SHA had automated key processes, including registration, pre-authorisation and claims processing.
With the September 30 deadline now in place, healthcare providers that had not completed the required digital changes have been given more time to close the remaining gaps and resolve technical challenges as the government strengthens the digital systems supporting Taifa Care and the wider Universal Health Coverage programme.